Et si l'IA dit n'importe quoi à mon voyageur ?

L'IA n'invente rien : elle répond uniquement à partir des informations que vous avez renseignées sur votre logement. Si elle ne sait pas, elle le dit et bascule vers vous.

Mon logement est atypique. Va-t-elle s'adapter ?

Chaque IA est spécifique à un logement. Vous décrivez vos particularités et l'IA les intègre comme un employé qui aurait visité 10 fois.

Welko · Short-term rentals

Your guest calls at 11pm for the WiFi code.
Never again.

Welko answers your guests' questions in every language, 24/7. You keep your evenings, your 5-star reviews, and your margin. When the assistant reaches its limits, you take over.

Start free See how it works

One QR code per property · 5 minutes to start · No commitment

The hidden cost

Short-term rental management is not just nights booked. It is also 200 tiny questions every month.

If you manage several properties, you know the problem: guests are not the exhausting part. It is the steady stream of questions, at any hour, about the same topics.

Calls that eat into your evenings

WiFi code, washing machine settings, a window that will not close. Always when you are at dinner, away for the weekend, or asleep at 1am.

"I pick up by reflex. My family is tired of it."

One missed detail = one star lost

A guest who cannot find the bins, misses check-out instructions, or gets lost in the neighborhood at night. Then the review hurts your next bookings.

"A 4.3 rating instead of 4.8 can cost thousands of euros."

Agencies: manage 100 properties without draining your team

Let Welko handle repetitive questions, from WiFi to house rules and recommendations, so your team can focus on human hospitality and situations that need real judgment.

Your assistant does not disclose key or apartment access codes. The only codes that may be shared with guests are WiFi codes.

"With Welko, we doubled our portfolio without hiring. Humans stay focused on what matters."

The promise, point by point

Three fewer friction points. Three precise answers.

Not a vague promise to simplify things. Concrete answers at the moments that matter: arrival, practical questions, and end-of-stay feedback.

Concrete answer 01

Welko answers. You have dinner.

Welko knows your property: equipment, rules, neighborhood, and the information you choose to provide. It answers instantly, 24/7, in the guest's language. You are alerted only when Welko reaches its limits or detects a real emergency.

Concrete answer 02

The detail that protects the final rating.

Guests do not get stuck: they scan the QR code and get an answer in seconds. Less silent friction, fewer negative reviews. At the end of the stay, Welko can collect private feedback before a public review appears.

Concrete answer 03

Fewer simple requests. More margin.

Welko handles 80 to 90% of questions without human intervention. Your team no longer has to repeat WiFi details or arrival instructions. You keep your margin, and people stay available for the cases that truly need them.

What is included

Built for your properties, ready for your guests.

QR code for each property

Printable, durable, ready to place in the entrance. No app for guests to install.

Native multilingual support

English, Spanish, German, Italian, Mandarin, Arabic, Polish, and more. The AI answers in your guest's language.

Human handoff

If the AI detects an emergency or is unsure, it escalates the conversation to you instantly.

Real-time updates

Change information or add an instruction, and the AI knows it immediately without reprinting the QR code.

Conversation history

All conversations are archived. See recurring questions and improve your property information.

1 property or 100

One interface for your whole portfolio. Fine-tune tone and rules property by property.

They got their evenings back

Managers and owners who no longer pick up at 11pm.

+0.4 ★ in 3 months

My wife and I managed 18 apartments in Paris. Guests called us for everything. Since Welko, we got our weekends back, and our ratings went from 4.5 to 4.9.

Marc D.

Owner – Paris 11th

-72% calls

For our team, this is the tool we had been looking for. The AI absorbs repetitive questions, so the team can focus on guest relationships and the cases that need a human.

Sophie L.

Co-founder – Welcome Home

5 min setup

I only have one short-term rental studio in Bordeaux. I expected a complicated tool for professionals. In 5 minutes, my QR code was printed. My English-speaking guests love it.

Amélie R.

Owner – Bordeaux

Fair questions

Your reasonable doubts, answered directly.

You probably have these questions before trying it. Here are direct answers, not marketing lines.

What if the AI says something wrong to my guest?

The AI does not make things up: it answers from the information you provide about your property. If it does not know, it says so and hands over to you. You keep control over what it can say.

My property is unusual. Will it adapt?

That is exactly the point. Each AI is specific to one property. You describe the details, from a tricky door to a sensitive neighbor or complex heating, and the AI uses them like someone who knows the place.

How long does setup take?

5 to 10 minutes per property. You fill in a guided form with WiFi, equipment and rules, download the QR code, and print it. You can refine the details later.

What about GDPR and guest data?

Data is hosted in Europe and GDPR-compliant. Guests do not need to provide personal information to use Welko. Conversations are encrypted and you remain the data owner.

Does Welko replace my human concierge team?

No. It complements the team. The AI handles 80 to 90% of questions, while your team handles complex cases and higher-value guest relationships. Many agencies use it to grow without hiring immediately.

How much does it cost?

Free to start. Test it on one property and see whether it saves time. Paid plans are priced per property and start well below the cost of traditional concierge coverage.

My guests are not technical. Will they use it?

No app to install. They scan the QR code with their camera and Welko opens in the browser. It is as simple as reading a restaurant menu. Most guests use it within the first hour.

What if I want to turn the AI off?

Any time, in one click. You can also switch a specific property to human-only mode, or activate AI only at night. You stay in control.

Tonight at 11pm, your phone stays quiet. And your rating goes up.

Add a property, fill in the details, print the QR code. In 5 minutes, Welko answers for you.

Start free Talk to the team

NO COMMITMENT · 5 MINUTES TO START