Our concierges

Proprietary AI built for your properties

Concierge.IA is not just a chatbot. Each concierge is connected to the property context, owner rules and real situations that happen during a stay.

What the AI can handle

Arrival questions and access codes
WiFi, heating, appliances and rules
Neighborhood recommendations
Emergencies and owner escalation
Check-out and end-of-stay feedback

Property memory

Each concierge uses property-specific information: access, equipment, rules, contacts and local recommendations.

Multilingual answers

Guests ask questions in their own language. The concierge keeps stay context and answers naturally.

Configurable tone

You define the rules, detail level, sensitive topics and how the concierge should speak.

Human handoff

In case of urgent issues, blocked situations or out-of-scope requests, the conversation can be escalated.

Controlled framework

The concierge relies on your data and avoids inventing critical details such as codes or procedures.

Proprietary AI

The solution is built for short-term rental hospitality, with stay-specific flows rather than a generic chatbot.